Liebherr: “Neither price cuts nor product jugglery, we'll resort for sales build-up”

A K Somani
The market of medium and heavier capacity crawler and mobile cranes has been gaining traction in the past two years in India which has resulted towards expansion of market size. Improved off-take of the new units is reported from construction companies, rental agencies, and also from captive users in cement, power, and hydrocarbon sectors. The demand from cement and hydrocarbon sectors is mainly for expansion and also for plant maintenance. The German crane manufacturing major Liebherr gains from the improving acquisitions. The company has booked orders recently of New Cranes for the windmill and the cement sectors. It has reported sales of 600 ton capacity crawler cranes to rental agencies involved in setting up of wind farms besides booking a second order of LTM 1220-5.2, 220 tons all terrain crane from cement plant. However, the spurt in demand is not making Mr. A.K. Somani, Director-MCD, Liebherr India in India to be complacent in absolute terms. Speaking recently to P.P. Basistha he explained the cause for his non complacency even in the emerging situation. Excerpts:

You have been reporting improved off-take of fresh units of mobile and crawler cranes. What are your mid-and long-term demand expectations?
Yes, we have reported positive sales in the past two years. Sizeable off-take has been from the growing windmill sector. We expect demand to grow as rental agencies involved in the sector continue to show interest for newer cranes based on planned expansion by wind turbine manufacturers. Cement industry has also contributed towards our sales. We are positive towards future demand led by gradual improvement in the rental rates, especially in the medium and heavier capacities. Future demand is expected to come from couple of strategic refinery expansion projects identified by the government as well. Demand is also expected from power projects, precisely nuclear power sector. However, we will see what can be the extent of demand. This is while not undermining the fact that good number of units in the medium and heavier capacity, will be soon released in the market following completion of two major ongoing refinery expansion jobs in the private and government sectors. Actual demand of fresh cranes will be based on the level of engagement of the existing units released in the market. It will also be determined by the pace of execution of the proposed projects.

How do you see your market position in this forecasted positive scenario although based on some vital determinants?
Liebherr Crawler Cranes
Based on continued brand loyalty showed by our customers across the sectors, especially in energy and renewable power, we expect that they will remain loyal to us based on quality & reliability of product and strong service support by Liebherr India. However, I am not too complacent with the emerging situation.

What is the reason behind it?
Though the market is improving but will continue to remain highly price sensitive with customers getting attracted to cheaper products compromising safety and productivity. This is coupled with banks showing reservations towards financing new products. Taking advantage of the situation, some competitors have chosen to free finance the products. This is so as to have a quicker market penetration and build up their brand. Many of the products, promoted through free financing, are releasing their products without proper trail run at their plant with prototype, posing severe safety risk to the cranes during the course of their operation. This could be in terms of failure of booms, tracks and links or even complete breakdown of the structure. This was exhibited in the recent past in refinery projects where there was complete structural failure of the crawler cranes deployed in the projects. Yet, leaving aside the past failures, only to promote the products without adequate trials and tests, these manufacturers have gone on to placing the existing cranes with a newer load chart very frequently. Windmill is the major sector where the competitors have resorted to these means to make headway.

How can you justify the claim?
Liebherr Crawler Crane Wind Mill
On the contrary to quick conversion of load chart, making the cranes placed for windmill erection by competitors, at Liebherr, it takes us year or even more to verify the entire load chart before marketing the cranes for any operation including wind mill erection. The verification of the load chart is done at varied boom configurations. This is done both at the basic boom and also with the luffing arrangement. The authentication is done taking external factors into account like wind speed at the farm site and the impact it would exert on the crane structure. Factors like jerks on the crane structure while releasing the load is also taken into due consideration. The extensive validation is carried out based on the severity of the operation and the heavy loads the cranes are required to erect. The broad corroboration is also based on the present requirements of the windmill sector requiring erecting the tower sections and blades at higher hub heights. Manufacturers resorting to pricing competition and fast product placement cannot afford to have such lengthy product authentication trials.

How do you propose to counter this?
We will neither resort to price cuts nor product jugglery to build up sales. Reduction in price through stripping down the advanced technology, raising questions about safety and productivity will create a dent in the customer's loyalty towards our well established brand. We cannot afford to do that.

However, given the fact that the market continues to remain price sensitive and hiring rates are yet to see higher appreciation. How will you justify that customers go on to make higher initial investments?
The justification towards making higher initial investments is based on two grounds. First, is the high level of productivity based on the load chart and assured levels of safety of our premium products. The second logic is backed by European certification CE; our cranes come with a high resale value. We can strongly claim that at least, 70% of the initial investment made by the owner can be recovered as resale amount. With European Union certification, Liebherr cranes can be sold in European, Australian, USA, Middle East, South African, Singapore or any other markets.
📅 Published on: 26 August 2016
📖 Published in: Lifting & Specialized Transport July-September 2016
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