Leveraging the Euro VI expertise of over 6 years, the newest range of Eicher vehicles will feature an efficient and reliable EATS (exhaust after-treatment system) and engine technology tested for over 5.6 million kms. The BS-VI trucks and buses boast of higher fuel efficiency and duty-cycle based SCR solutions for high reliability and low maintenance.
The Uptime Centre at Pithampur will offer Service support with a team of diagnostic experts offering Remote Diagnostics, Predictive Diagnostics and specialised field support to all BS-VI Eicher vehicles. This is in addition to the 24x7 Eicher On-Road Service (EOS) to provide highway assistance across the country. The team of experts is equipped to communicate in various languages, including English, Hindi, Marathi, Telugu, Tamil, Kannada and Malayalam.
To strengthen the ecosystem, the company has added new competence development centres and mobile training facilities, taking the total to 18 such training delivery points. In addition, ‘Uptime Enablement’ of all workshops in the network is progressing rapidly to ensure the availability and adequacy of people, process and infrastructure to work effectively and deliver a superior Uptime to customers in the BS-VI environment.
Said Vinod Aggarwal, MD & CEO, VE Commercial Vehicles, “In line with our vision towards modernising commercial transportation, Eicher’s new BS-VI offering takes a lead in providing the most comprehensive and innovative solution for our customers. Our efficient and reliable BSVI engine technology is backed by over 6 years of experience of supplying EuroVI base engines to the Volvo Group. Coupled with this, our new Uptime solution is aimed at ensuring a differentiated aftersales experience for our customers.”
EUTECH6 solution will not only reduce fuel costs but will also improve productivity. “Our extensive competence development program for technicians in our dealer network and for drivers of our customers will ensure seamless transition to BS-VI across India,” he added.
Eicher had unveiled India’s first BS-VI offering in June 2019 with the introduction of its new-generation Pro2000 series. The deliveries of BS-VI vehicles have started in select markets and the entire new range of trucks and buses will now be available throughout the country.