CJ Darcl Logistics: Ensures Fast & Efficient Delivery of Shipments
CJ Darcl Logistics ensures fast, efficient, and hassle-free delivery of shipments to customers nationwide.
Our extensive pan-India network of over 8 lakh vehicles ensures fast, efficient, and hassle-free delivery of shipments to customers nationwide.
Nikhil Agarwal - President, CJ Darcl Logistics
What services and sectors does your company cater to?
Over the years, CJ Darcl Logistics has expanded its footprint to encompass over 187 branches nationwide, employing a workforce of more than 5,000 individuals. The company boasts a diversified network of over 800,000 vehicles, serving more than 6,000 locations across India. CJ Darcl has established itself as a market leader in the full truckload (FTL) vertical, catering to industries such as FMCG, retail, pharmaceuticals, metals and mining, automotive, and consumer durables.

The company initially focused on road/FTL transportation but has since diversified its offerings to include rail and multimodal transportation, warehousing, distribution, integrated logistics solutions, air cargo transportation, project logistics, contract logistics, and shipping/coastal transportation.
The company leverages technology and innovation to scale its operations and enhance customer experience. With its optimum capacity utilization, the company is striving to become India's No. 1 total logistics service provider by 2027.

How does the company address the challenges in last-mile delivery?
With the rising customer expectations including demand for express deliveries, it has become imperative to provide hassle free and timely delivery to the customer. However, due to several factors such as congestion on the roads or improper infrastructure, the industry faces challenges in last-mile delivery.
We are continually innovating to integrate technology into our operations. We use AI and blockchain technology to predict any potential disruptions that may occur in the supply chain, helping us in optimizing our routes. With a pan-India network of more than 8 lakh vehicles, we take into account multiple modes of transportation in order to deliver shipments in the fastest way possible. We also have a robust SOP in place for quality check of vehicles to minimize any mechanical challenge during the delivery process.

How do you ensure the safety and comfort of drivers undertaking long-distance journeys?
Prioritizing the safety of drivers is one of the most crucial aspects of the logistics industry. CJ Darcl has been strategically investing on this front to achieve its target of ‘zero-accidents’ of both, hired and owned fleet. In alignment with this vision, we have an AI enabled Driver Fatigue Monitoring System (DFMS) that provides advanced fleet and driver safety solutions. This includes installation of devices to monitor the driver’s behaviour, among other features. It captures full video coverage inside and outside the vehicle with alerts set at different parameters such as yawning, a hard turn, or exceeding speed limit. We also have a management system team to monitor and discover the root cause of accidents, suggest preventive actions, and implement them effectively.