Quest Informatics’ BOT engagement model brings twin advantages of integrated offerings and change management to clients. BOT engagement covers the entire range of before-market (design services, FEA analysis); go-to-market (consultation); and after-market management (warranty processing, MARC, field service, dealer management, re-manufacturing). BOT engagements may also include specific improvements on order-to-delivery management, enterprise engineering service, assisted learning and other areas.

Rudresh Basavarajappa, CEO & Chairman
Mr. Rudresh Basavarajappa, CEO & Chairman, said, “Companies have pursued piecemeal implementation. They buy an application from one service provider, take a service from another, so outcomes may not match the expectations. Challenges of managing diverse teams, lack of co-ordination, and not fully understanding the changes to new solutions. Through the BOT model, we eliminate the pain of IT deployment for the customer. Quest builds and manages data migration, implementation, training, and operations. We also involve all the stakeholders in the activities. Our ultimate aim is to reduce their TCO and help them achieve their business objectives. BOT contracts are usually for three years, so customers can realize the outcomes. While we manage client processes, we lay great emphasis on data confidentiality. We have strong non-disclosure clauses, procedures, and processes in place to protect the customer’s critical data, and we have adopted many levels of encryptions, services and hardware to prevent hacking.”

Quest uses its cutting-edge technologies like Cloud, Mobility, using analytics and IoT data to comprehensively manage client operations. With existing solutions and historical information, the company helps major manufacturers anticipate equipment failure to further enhance their operational efficiency. Quest is offering added capability on before-market services through its new acquisition BrassiCAE Technologies, and through Consortia, to provide well-rounded solutions that include SAP interfaces, Artificial Intelligence & Virtual Reality based-solutions.

Quest Informatics
“The idea is to ensure that the most accurate data is available at the right time for OEMs to address customer queries and deepen their satisfaction. Our objective is to help companies leverage revenue opportunities and stop revenue leakages by efficient integration of customer, partners and processes. Right from last mile connectivity through mobiles at service site to machines’ data integration, Quest helps companies remove “friction” caused by inefficiencies and ineffective systems,” informed Mr. Rudresh.

In the BOT model, Quest becomes the solution partner, interfacing between the OEMs, dealers/retailers and their customers, and takes care of issues related to spare parts, maintenance, closing of sales, data management, etc. With a lot of machines becoming telematics-enabled, Quest sees this as a big advantage as it can get even more accurate information. The company also offers its best in class IoT in the market, through which data can be pulled out and integrated with their systems.

“We are seeing a clear push from customers for solutions that we are offering as their businesses are doing well. They are now looking at how IT can enable them to ease their reach to end-users, faster, and with more accuracy, so that their employees can continue to focus on their core business. Technology is a great enabler – you just need an idea to convert it into an app. With BOT, clients not only benefit from outcome-based change management, they can continue to focus on their business growth,” said Mr. Rudresh.

Quest has leading global manufacturers like Volvo, Daimler, Wirtgen, Claas, and Tata Motors on board, and is looking for opportunities in the after-market space for China, Japan, Singapore and the Middle-East markets, and is currently working with major brands from USA and Europe. It works from large corporations to MSMEs, and the entire CE ecosystem in the Indian sub-continent with its team of 200 personnel based in Bangalore, Pune, Chennai and Delhi, and in Texas, USA, with partners in many other parts of the world.
Pioneering Change: Tech-Enabled Startups Disrupting and Redefining India’s Construction Industry
In the vast landscape of India’s construction industry, a new wave of disruption is sweeping through, powered by the innovative prowess of tech-enabled startups. These visionary companies have set their sights on transforming the way buildings are designed

Read more ...

Askar Poonthala - Buildo.Market
The idea behind Buildo.Market is to provide a one-stop solution for construction-related materials and services in India, driven by the changing customer purchasing behavior during the pandemic. Previously, people hesitated to select materials without

Read more ...

Sanket Sheth - Elixia Inc
An efficient logistics system is an interplay of technology, infrastructure, and manpower and we are currently lagging in all these factors. The logistics sector is the backbone of economic growth; its efficiency has a direct influence on the growth of other

Read more ...

Gaurav Bhushan - EQUIP9™
Our vision is to bring every entity that belongs to heavy equipment industry on a future digital platform to achieve more with a focused tech competent core team. EQUIP9’s advantage of Quick Search for Certified Operators makes it convenient for

Read more ...

Akshansh Agarwal - Onsite
In around 2 years, over 100,000 construction businesses in India have transitioned from their traditional methods to adopting Onsite, a tech-enabled startup that is disrupting the country’s construction industry by providing a range of benefits such

Read more ...

Srinivas K Pai & Ayushmoy Roy - Pace Robotics
Robots offer a remarkable advantage, being able to accomplish tasks with a speed ten times faster than traditional methods, while also reducing costs by threefold. Moreover, they guarantee consistent quality, eliminate physically demanding tasks

Read more ...

Iesh Dixit - Powerplay
The construction tech ecosystem in India is poised for growth with advanced technologies such as augmented reality and virtual reality to enhance the sales experience and improve project efficiency. The construction industry in India has historically been slow

Read more ...

Nishant Maitre - TappetBox
We are helping construction companies to ease the data-capturing process for logsheets, services, job cards, fuel and expense transactions, fuel station management, and inventory transactions. The construction industry operates in an old-fashioned manner

Read more ...

Prabh Paul - Tracecost
Surging demand for prompt project delivery is driving global infrastructure towards automation, but India’s industry lags behind in adopting automated processes. Tracecost offers an innovative solution to address this gap, providing remarkable benefits

Read more ...

Roadmap for Innovation & Digital Tech Transformation in the Construction Sector
In recent times, companies, including construction firms, have become more enthusiastic about adopting disruptive new tech tools and embracing digital transformation. Despite various challenges, the accelerated digital evolution aided by investments

Read more ...

Harnessing the Potential of 3D Printing with Geopolymer Technology
The amalgamation of geopolymer technology with 3D printing gives birth to a method of construction that is both sustainable and efficient; it marries the speed and flexibility of 3D printing with the environmental and structural benefits of geopolymer

Read more ...

How Construction Industry is Using Technology to Become More Sustainable
Global warming and climate change are among the biggest challenges of our generation today. Almost 40 percent of energy-related greenhouse gas emissions are from the construction sector, as per UN’s 2019 Global Status Report for Buildings and Construction

Read more ...

Cusmat: Offering Immersive Learning Techniques
Cusmat’s Metaverse-based training and upskilling tools for technicians and operators in Mining, Logistics & Manufacturing industries are making training and recruitment more efficient, faster, and cost-effective. Cusmat is providing virtual reality or augmented

Read more ...

Driving Efficiency & Productivity with Smart Construction
As construction projects become more complex, construction companies must infuse agility into their operations to avert time and cost overruns by tapping into the benefits of advanced technology solutions like Building Information Modeling

Read more ...

Technology Boosting Jobsite Connectivity
While jobsite connectivity is making sure that information is transferring to the right individuals at the right moment so that they can do their jobs more effectively, however, executing jobsite connectivity is a completely different matter as every

Read more ...

Robots in Construction
Adopting Robots in construction can help maintain productivity at a time when fewer people are pursuing a career in the industry: GlobalData. The construction industry’s lack of digitalization and new technologies mean that companies will struggle to

Read more ...

Predictive Analytics is at the heart of Digital Transformation in the Energy Industry
Senthilkumar Pandi, a Digital Data Management expert, explains how Predictive Analytics enable the Energy Industry to prevent costly and unexpected downtimes, and suggests how to choose the right solution.Though digitalization has been

Read more ...

Continental presents IoT suite for pits, mines, and construction sites
Continental’s IoT solution SightIQ will set new standards for the productivity management of quarries, mines, and construction sites. SightIQ can integrate virtually all data available to a manager from mobile machines, vehicles and

Read more ...

How Technology Fast Tracks Delivery of Unique Construction Projects in India
Technology companies have developed hardware and software solutions to help manage every aspect of a construction project, no matter how complex or massive the project may be. Harsh Pareek, Regional Sales Director, India and SAARC, Trimble Solutions

Read more ...

Delhi Metro Rail Corporation Finalizes Alignment Design for Phase IV Expansion Project with the help of Bentley’s Rail Design Application
The Delhi Metro Rail Corporation is working on its Phase IV expansion to improve rail connectivity between Delhi and the further regions of the National Capital Region. The project includes constructing a 104-km metro railway line that connects the Majlis Park metro station

Read more ...