Quest Informatics offers advantages of BOT engagement

Quest Informatics’ BOT engagement model brings twin advantages of integrated offerings and change management to clients. BOT engagement covers the entire range of before-market (design services, FEA analysis); go-to-market (consultation); and after-market management (warranty processing, MARC, field service, dealer management, re-manufacturing). BOT engagements may also include specific improvements on order-to-delivery management, enterprise engineering service, assisted learning and other areas.

Rudresh Basavarajappa, CEO & Chairman
Mr. Rudresh Basavarajappa, CEO & Chairman, said, “Companies have pursued piecemeal implementation. They buy an application from one service provider, take a service from another, so outcomes may not match the expectations. Challenges of managing diverse teams, lack of co-ordination, and not fully understanding the changes to new solutions. Through the BOT model, we eliminate the pain of IT deployment for the customer. Quest builds and manages data migration, implementation, training, and operations. We also involve all the stakeholders in the activities. Our ultimate aim is to reduce their TCO and help them achieve their business objectives. BOT contracts are usually for three years, so customers can realize the outcomes. While we manage client processes, we lay great emphasis on data confidentiality. We have strong non-disclosure clauses, procedures, and processes in place to protect the customer’s critical data, and we have adopted many levels of encryptions, services and hardware to prevent hacking.”

Quest uses its cutting-edge technologies like Cloud, Mobility, using analytics and IoT data to comprehensively manage client operations. With existing solutions and historical information, the company helps major manufacturers anticipate equipment failure to further enhance their operational efficiency. Quest is offering added capability on before-market services through its new acquisition BrassiCAE Technologies, and through Consortia, to provide well-rounded solutions that include SAP interfaces, Artificial Intelligence & Virtual Reality based-solutions.

Quest Informatics
“The idea is to ensure that the most accurate data is available at the right time for OEMs to address customer queries and deepen their satisfaction. Our objective is to help companies leverage revenue opportunities and stop revenue leakages by efficient integration of customer, partners and processes. Right from last mile connectivity through mobiles at service site to machines’ data integration, Quest helps companies remove “friction” caused by inefficiencies and ineffective systems,” informed Mr. Rudresh.

In the BOT model, Quest becomes the solution partner, interfacing between the OEMs, dealers/retailers and their customers, and takes care of issues related to spare parts, maintenance, closing of sales, data management, etc. With a lot of machines becoming telematics-enabled, Quest sees this as a big advantage as it can get even more accurate information. The company also offers its best in class IoT in the market, through which data can be pulled out and integrated with their systems.

“We are seeing a clear push from customers for solutions that we are offering as their businesses are doing well. They are now looking at how IT can enable them to ease their reach to end-users, faster, and with more accuracy, so that their employees can continue to focus on their core business. Technology is a great enabler – you just need an idea to convert it into an app. With BOT, clients not only benefit from outcome-based change management, they can continue to focus on their business growth,” said Mr. Rudresh.

Quest has leading global manufacturers like Volvo, Daimler, Wirtgen, Claas, and Tata Motors on board, and is looking for opportunities in the after-market space for China, Japan, Singapore and the Middle-East markets, and is currently working with major brands from USA and Europe. It works from large corporations to MSMEs, and the entire CE ecosystem in the Indian sub-continent with its team of 200 personnel based in Bangalore, Pune, Chennai and Delhi, and in Texas, USA, with partners in many other parts of the world.
NBM&CW January 2018
Exploring Tomorrow's Construction: Trimble's Vision at Roof India

Exploring Tomorrow's Construction: Trimble's Vision at Roof India

The forthcoming Roof India exhibition in Bengaluru is poised to be a milestone for the roofing and construction industry. As we, Trimble - a leading provider of construction technology solutions, gear up for this prestigious event

Read more ...

Trimble's software solution for motor grader, compactor & paver

Trimble's software solution for motor grader, compactor & paver

Trimble, a global leader in construction technology, unveiled its platform-based software solution to assist contractors in improving the efficiency of their on-site equipment/fleet, especially motor graders, compactors, and pavers

Read more ...

Construction Technology For Speed, Efficiency, Resilience and Durability

Construction Technology For Speed, Efficiency, Resilience and Durability

Disruptive technology is reshaping construction practices from design and planning to project execution and facility management. The integration of cutting-edge technologies such as Building Information Modelling (BIM), 3D printing, robotics

Read more ...

Reliance ReRouteTM Turns Plastic Waste Into Road Construction Material

Reliance ReRouteTM Turns Plastic Waste Into Road Construction Material

Roads constructed using waste plastic have higher durability, more resistance to deformation and to water induced damage, and improved stability and strength. ReRouteTM is an initiative for End-of-Life Multilayered Waste Plastics for Road Construction

Read more ...

Tech-Enabled Startups Redefining India's Construction Industry

Tech-Enabled Startups Redefining India's Construction Industry

In the vast landscape of India’s construction industry, a new wave of disruption is sweeping through, powered by the innovative prowess of tech-enabled startups. These visionary companies have set their sights on transforming the way buildings are designed

Read more ...

Buildo.Market: Construction Materials Marketplace Using VR & Catalogs

Buildo.Market: Construction Materials Marketplace Using VR & Catalogs

The idea behind Buildo.Market is to provide a one-stop solution for construction-related materials and services in India, driven by the changing customer purchasing behavior during the pandemic. Previously, people hesitated to select materials without

Read more ...

Elixia's Technology Delivers Logistics Efficiency, Saves Time & Money

Elixia's Technology Delivers Logistics Efficiency, Saves Time & Money

An efficient logistics system is an interplay of technology, infrastructure, and manpower and we are currently lagging in all these factors. The logistics sector is the backbone of economic growth; its efficiency has a direct influence on the growth of other

Read more ...

Find Skilled CE Operators, Manage Equipment & Cut Costs: EQUIP9™ App

Find Skilled CE Operators, Manage Equipment & Cut Costs: EQUIP9™ App

EQUIP9™ - the first global start-up in the heavy equipment- aims to connect every entity in this industry and simplify the complex construction business with its app-based digital solutions. Find certified operators, manage equipment, and cut costs

Read more ...

Onsite Construction Management Software: Smooth Project Operations

Onsite Construction Management Software: Smooth Project Operations

In around 2 years, over 100,000 construction businesses in India have transitioned from their traditional methods to adopting Onsite, a tech-enabled startup that is disrupting the country’s construction industry by providing a range of benefits such

Read more ...

PACE Robotics' Modular Wall Finishing Robot: Save Time, Cut Costs

PACE Robotics' Modular Wall Finishing Robot: Save Time, Cut Costs

Robots offer a remarkable advantage, being able to accomplish tasks with a speed ten times faster than traditional methods, while also reducing costs by threefold. Moreover, they guarantee consistent quality, eliminate physically demanding

Read more ...

Powerplay Cloud-Based Construction Management Platform

Powerplay Cloud-Based Construction Management Platform

With a rising level of digital literacy, numerous startups are developing cutting-edge solutions to address the challenges faced by the construction industry in India. Powerplay is a cloud-based construction management platform that helps construction

Read more ...

TappetBox's Data Capture Solutions Streamline Construction Workflow

TappetBox's Data Capture Solutions Streamline Construction Workflow

TappetBox was born out of the realization that the construction industry lacks modern frameworks for data capturing and maintenance, particularly in equipment monitoring and management. TappetBox App helps construction companies collect, track & manage

Read more ...

Prabh Paul - Tracecost

Prabh Paul - Tracecost

Surging demand for prompt project delivery is driving global infrastructure towards automation, but India’s industry lags behind in adopting automated processes. Tracecost offers an innovative solution to address this gap, providing remarkable benefits

Read more ...

Roadmap for Innovation & Digital Tech Transformation in the Construction Sector

Roadmap for Innovation & Digital Tech Transformation in the Construction Sector

In recent times, companies, including construction firms, have become more enthusiastic about adopting disruptive new tech tools and embracing digital transformation. Despite various challenges, the accelerated digital evolution aided by investments

Read more ...

Harnessing the Potential of 3D Printing with Geopolymer Technology

Harnessing the Potential of 3D Printing with Geopolymer Technology

The amalgamation of geopolymer technology with 3D printing gives birth to a method of construction that is both sustainable and efficient; it marries the speed and flexibility of 3D printing with the environmental and structural benefits of geopolymer

Read more ...

How Construction Industry is Using Technology to Become More Sustainable

How Construction Industry is Using Technology to Become More Sustainable

Global warming and climate change are among the biggest challenges of our generation today. Almost 40 percent of energy-related greenhouse gas emissions are from the construction sector, as per UN’s 2019 Global Status Report for Buildings and Construction

Read more ...

Cusmat: Offering Immersive Learning Techniques

Cusmat: Offering Immersive Learning Techniques

Cusmat’s Metaverse-based training and upskilling tools for technicians and operators in Mining, Logistics & Manufacturing industries are making training and recruitment more efficient, faster, and cost-effective. Cusmat is providing virtual reality or augmented

Read more ...

Driving Efficiency & Productivity with Smart Construction

Driving Efficiency & Productivity with Smart Construction

As construction projects become more complex, construction companies must infuse agility into their operations to avert time and cost overruns by tapping into the benefits of advanced technology solutions like Building Information Modeling

Read more ...

Technology Boosting Jobsite Connectivity

Technology Boosting Jobsite Connectivity

While jobsite connectivity is making sure that information is transferring to the right individuals at the right moment so that they can do their jobs more effectively, however, executing jobsite connectivity is a completely different matter as every

Read more ...

To get latest updates on whatsapp, Save +91 93545 87773 and send us a 'Saved' message
Click Here to Subscribe to Our eNewsletter.