NHAI Seeks Urgent Action to Improve Mobile Network Connectivity on National Highways

Identifying critical mobile network connectivity issues across several stretches of National Highways, NHAI has sought the intervention of the Department of Telecommunications (DoT) and the Telecom Regulatory Authority of India (TRAI) to issue appropriate directions to Telecom Service Providers (TSPs) for addressing non-availability of the mobile network connectivity on several stretches of National Highways, particularly on greenfield and remote sections. Emphasizing the public safety implications and the strategic significance of the National Highway network, NHAI has called for an expeditious and coordinated approach to improve mobile network connectivity on the National Highway corridors across the country.

As part of a comprehensive assessment undertaken by NHAI, 424 locations covering about 1,750 km across the National Highway network have been identified as critically affected due to non-availability of the mobile network connectivity. Detailed information on these locations has been compiled and formally shared with the Department of Telecommunications and TRAI for necessary action.

As the National Highway corridors traverses through remote and rural areas, absence of dependable mobile network coverage on these sections adversely impacts National Highway operations, emergency response mechanism and delivery of technology-enabled public services.

In addition, NHAI has requested TRAI to issue necessary directions to telecom operators for dissemination of proactive SMS or Flash SMS alerts at geo-mapped accident-prone locations, including stretches affected by stray cattle movement and other identified hazards. These alerts are intended to reach road users prior to their arrival at such locations, enabling timely caution and safer driving behavior. A list of accident-prone stretches frequently impacted by stray cattle has also been shared with TRAI.

By seeking intervention to address mobile network connectivity gaps and enhancing safety along National Highways, NHAI reaffirms its commitment to working in close coordination with all concerned stakeholders to ensure that National Highway network is not only physically well-connected but is also digitally enabled. These efforts align with NHAI’s broader objective of delivering safe, efficient and user-centric National Highway infrastructure for citizens across the country.