VED-PMC Launches Hybrid Brick / Block Making Machines
He continued, "Customer satisfaction is our main mantra. We analyse the acceptance of our product through the Customer Feed Back data. VPL always strives for understanding the exact requirements of the customers on market perspective as well on individual order basis. The Customer focus is reviewed frequently with the constant communication and occasional visits to construction sites. The total efforts are oriented towards the efficient service with the products to attain the total customer satisfaction. This kind of business promotes the valued relationships with the customers so special efforts like meeting, personal visits are made to attain that strong bond with customer. Innovation is a method of identifying and prioritizing customers' needs and wants to improve product development and service quality. VPL identifies new products or services, refines existing products, improves quality, and creates product design specifications."
Expressing his views on the importance of fly-ash bricks in construction, he said, "The last decade has been an eventful one for the Indian construction industry. There has been rising emphasis on sustainable building strategies. Environmental norms are getting stricter and there have been instances when even multi-crore projects have been stopped for violating rules and regulations. The pressures of the economy are also making an impact on the construction process. Contractors are under pressure to stick to budgets, while also adhering to stricter quality standards. Fly ash bricks and blocks have been in the forefront of this revolution. This has ensured consistent demand for fly ash brick machines. Manufacturers on their part are demanding extension of tax benefits, given the environment-friendly work done by these machines, for further boosting sales. With demand for fly ash bricks and blocks on the rise, steps in this direction could become a reality, sooner than later. This is one market segment that could experience rapid growth in the next decade, given the continued impetus being provided to infrastructure and affordable housing projects."