KONE, a global elevator and escalator manufacturing company, has launched its 24x7 Connected Services, which helps in fewer faults and faster repairs. Using the latest technology, data relating to key operating parameters, usage statistics and faults is gathered from the elevators and escalators, which is then sent in real time to cloud service, where the analytics are located. If the system identifies the need for maintenance, it either alerts a technician immediately, or contacts technical support/customer service to rectify the fault. Customers are provided with clear notifications and report of all the actions taken to keep their equipment running. The 24/7 Connected Services are remotely monitored to ensure less equipment downtime, fewer faults and detailed information on maintenance task, said Managing Director, KONE Elevators India, Amit Gossain.
📅Published on:
16 August 2019
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