IDS is serving concrete (RMC) / pre-cast sectors for the past 12-13 years, recognizes the fact that the construction industry especially concrete industry works 24X7 and requires not only prompt but also instant support. Hence, the company has revamped 24X7 helpline and made it more potent. Now IDS customers can get support on all National holidays & festivals as well.
On RMC industry prospect and usage of modern technology, he says, "We feel that the market is quite promising. If some policy decisions are taken properly then, RMC industry can grow @ 40% per annum which will boost sales of batching plants, concrete pumps and related equipment. The government needs to take keen interest in technology and thus ensure use of dependable technology, by which it can free itself from quality and productivity related issues. Also the government can force industry to adopt state-of-the-art technology by clearly defining & propagating modern technology solution, which if implemented could help the government to monitor site activities."
