Author: Anuj Dayal, CPRO, DMRC
A SynopsisThe book, "25 Management Strategies for Delhi Metro's Success, The Sreedharan Way" is an attempt to encapsulate the management strategies that the Delhi Metro management adopted in implementing its first two phases of construction, in the form of 25 different chapters.
The Delhi Metro Rail Corporation (DMRC) has created a benchmark in efficient infrastructure project construction and operation despite facing the hurdles and obstacles usually encountered by public sector organizations in India. The book reveals the strategies and methods that were adopted to ensure that the Metro projects in the national capital were completed within time and budgetary allocations.
The book divides these strategies into 25 chapters and dedicates each chapter to the important aspects of Delhi Metro's management style such as integrity, professional competency, target orientation, punctuality, crisis management, pace of construction, and so on.
Each chapter contains interesting anecdotes that narrates the extent of hard work and commitment shown by DMRC personnel in implementing the project within schedule. For example, the chapter 'Speed of Decisions' mentions that the construction sites were inspected by DMRC's first Managing Director Dr. E Sreedharan and the other Directors on holidays such as Diwali and Christmas also to ensure that the work was not delayed even by a day.
The chapters are also contain rare photographs and illustrations that further explain the dedication with which these strategies were implemented by each member of the DMRC family. Other aspects such as Delhi Metro's concern for the environment, its continuous efforts to keep the system clean have also been adequately covered by the book.