As one of the world’s leading providers of aggregates solutions, Metso is supporting this transformation through a comprehensive portfolio of crushing, screening, and sand-making technologies. Its offering includes Nordberg® C-Series jaw crushers such as the C117™ and C120™, Nordberg® HPe Series cone crushers including the HP200e™ and HP350e™, Nordberg® GP Series cone crushers like the GP220™ and GP330™, Lokotrack® mobile crushers such as the LT106™ jaw crusher and Lokotrack® mobile screening plants, Nordwheeler™ portable plants, Barmac® VSI crushers, TS Series™ screens, and MWS sand washing solutions. These solutions are designed to help customers achieve higher throughput, superior product quality, and lower cost per tonne while meeting the growing demand for manufactured sand and aggregates.
India remains one of Metso’s most strategic markets globally. Rapid urbanization, expanding infrastructure investments, and growing demand for construction materials present significant opportunities for long-term growth. Metso’s strong local presence, backed by manufacturing, engineering, and service capabilities, allows the company to support customers effectively and respond quickly to evolving market needs.
"We have been part of the most prestigious projects in the country. We consider ourselves industry leaders, and we are proud that other players look to Metso as a benchmark. Customers often express that they want equipment 'like Metso.' It is not just about the equipment; it is about the entire experience—understanding customer needs, providing the right product, and supporting them throughout the equipment's lifecycle with quality service and parts availability," Raina highlighted.
"Furthermore, customer service has become a critical enabler of business performance, rather than simply a support function. At Metso, services are designed to maximize customer value throughout the entire equipment lifecycle. The company offers a comprehensive portfolio that includes field services, plant audits, inspections, preventive and predictive maintenance, upgrades, training, technical support, digital solutions, OEM spares, wear parts, repairs, and refurbishment services through a wide network of 70 dedicated service professionals," Raina concluded.
Spread across approximately 85 acres and operational since 2010, Metso's Alwar unit brings together equipment manufacturing, engineering support, upgrades, refurbishment capabilities, and aftermarket services within a single integrated ecosystem. Alwar manufactures a broad range of products including track-mounted plants, wheeled plants, crushers, vibrating equipment, pumps, mill linings, rubber media, and sand washing solutions. The facility also manufactures equipment for globally recognized Metso brands.
The recent inclusion of Authorized Repair Facility (ARF) capabilities further strengthens Metso's ability to support customers throughout the equipment lifecycle. Metso operates ARFs in Alwar and Bengaluru, spanning a combined area of over 4,400 square meters and providing specialized repair, refurbishment, reconditioning, and life-extension services for critical equipment and components. Complementing its manufacturing and service footprint, Metso operates two engineering centers in Vadodara and Alwar, three warehouses in Farrukhnagar, Bangalore, and Cuttack, two authorized repair facilities in Alwar and Bangalore, and two foundries in Ahmedabad and Vadodara.
"On the quality side, we maintain world-class standards by producing a single global quality level. Whether you buy a machine manufactured in Europe or in India, the quality is identical. Today, approximately 62 percent of production from Alwar is exported to more than 80 countries, underscoring global confidence in products manufactured in India. As Metso continues to invest in engineering, digitalization, and sustainable manufacturing, Alwar is set to play an even greater role in supporting customers worldwide while reinforcing India's position as a strategic manufacturing hub for the future," Thakur added.
