JCB India Strengthens Customer Reach in Jharkhand with New 3S Dealership Facility in Ranchi

JCB's New 3S Dealership Facility
JCB India has inaugurated its new dealership facility, operated by Premsons Motor Udyog Pvt. Ltd., in Ranchi, further strengthening its presence in Jharkhand. The facility will provide customers in Ranchi and across the state with access to JCB's comprehensive product portfolio, backed by end-to-end sales, service and parts support.

Spread across 18,000 sq. ft., the facility features a four-bay workshop and is supported by a team of about 230 professionals with extensive industry expertise. It will serve as the dealership’s headquarters, overseeing operations across 15 districts of Jharkhand while supporting the company’s expanding network and strengthening its regional presence.

Speaking at the inauguration, Deepak Shetty, CEO & Managing Director, JCB India, said, "Jharkhand is playing an increasingly important role in India’s infrastructure, mining and industrial growth story, creating significant opportunities for the construction equipment sector. We are delighted to inaugurate this new state-of-the-art facility with Premsons Motor Udyog, a valued partner that has consistently demonstrated a strong commitment to customers. This investment reinforces our long-term commitment to the state. It will enable us to further enhance customer engagement, service capabilities and support for Jharkhand’s continued development.”

Built in line with JCB's global corporate identity standards, the new facility combines modern infrastructure with advanced digital capabilities to deliver an enhanced customer experience and greater operational efficiency. It houses a fully operational LiveLink Command Centre, JCB's advanced telematics platform that provides real-time insights into machine performance, service requirements, utilisation and security, enabling 24x7 fleet management support.

Reinforcing JCB's commitment to sustainable business practices, the facility also incorporates a rainwater harvesting system for responsible resource management.

Deepak Shetty added, "We are delighted to strengthen our association with Premsons Motor Udyog. It is gratifying to see a family-owned business grow and succeed alongside JCB. This new facility reflects our shared commitment to delivering world-class products, service and support to customers. We look forward to building on this successful partnership and growing together in the years ahead.”