Safe & Intelligent Elevators: KONE, TKE, Gilco Global & OTIS

Heightened Safety With Intelligent Elevators in High-Rise Buildings

With the rapid economic development being witnessed across India, there is a growing social demand for smart and intelligent facilities enabled by automation and digitalization. Facilities include intelligent elevators and escalators in high-rise buildings that are mushrooming in almost every big city. These smart elevators by KONE, TKE, Gilco Global & OTIS are redefining the concept of efficient vertical transportation that demands safety, speed, and user comfort.

Use of technology is changing the way high rise buildings and skyscrapers are being run, controlled, managed, and maintained. When it comes to providing efficient mobility in these buildings, building owners are installing IoT connected elevators and escalators. The aim is to provide optimum safety and efficiency to enhance user experience.

Modern elevators now come equipped with numerous safety features and are regularly inspected and maintained as per the given safety protocols. They are being installed with cameras that integrate with IoT and big data.

Ensuring the safety of elevators involves collaboration between manufacturers, building developers, and service providers. It is also a shared responsibility of both the operators and passengers, requiring them to adhere to the safety and operational guidelines and emergency procedures.

As per the forecast, the market for smart elevators grew at a CAGR of 15.6% between 2016 and 2022, with all the leading elevator manufacturers having entered this market.

KONE India - Elevating Vertical Transportation Standards

Advanced sensors and predictive maintenance algorithms have made elevators and escalators not only safer but also more reliable. KONE’s dedication to setting new safety standards in the industry has led to the development of AI-powered solutions that prioritize user safety and convenience.
Amit Gossain, Managing Director, KONE Elevator - India & South Asia

In the dynamic world of tall buildings and high-speed elevators, safety is paramount. KONE India, a trailblazer in the elevator industry, has significantly contributed to elevating safety standards through incorporation of Artificial Intelligence (AI) in elevators.

KONE’s groundbreaking approach invol- ves a shift towards a dynamic, data-driven ecosystem. The introduction of AI-driven technologies, particularly the 24/7 Connected Services, has revolutionized maintenance services which now utilize predictive maintenance algorithms, ensuring that elevators and escalators operate at peak performance with minimal disruptions. This proactive approach enhances safety by identifying potential issues before they escalate, thereby minimizing downtime and ensuring a smooth user experience.

The integration of AI in elevators brings forth several key benefits. Intelligent dispatching, enabled by smart sensors and algorithms in KONE DX Class elevators, improves traffic management, and reduces waiting times. The adaptability to changing traffic patterns and user behavior ensures a seamless and efficient vertical mobility experience.

Personalized services, another aspect of AI integration, cater to individual preferences, needs, and context. KONE DX Class elevators, integrated with digital platforms and interfaces, offer customized features such as lighting, music, and information which enhance user experience. Interac- tive features, facilitated by voice and face recognition in KONE DX Class elevators, provide touchless and hands-free operation - features that contribute to increased user engagement, comfort, and overall convenience.


The recent global emphasis on hygiene and safety has prompted elevator manufacturers to introduce contactless features. KONE’s Health and Well-being Solutions include touchless controls, smartphone apps, and escalator handrail cleaning solutions using UV-C light.

In the context of co-working spaces in tall buildings, where elevators are a primary means of vertical transportation, safety becomes even more critical. Overcrowding, delays, and potential accidents can disrupt productivity and pose serious risks. Hence, KONE emphasizes the importance of uniform safety guidelines across the country, advocating for legislation to ensure safe installations in elevators and escalators.

In the context of intelligent infrastructure and smart buildings, elevators play a pivotal role by integrating with IoT devices, building management systems, and security networks, optimizing overall efficiency and user experience. KONE India’s elevators are not just vertical transportation devices; they are also catalysts for a smarter, more interconnected urban future. Rigorous testing in state-of-the-art labs, adherence to industry standards, and a focus on quality and safety have built customer trust in the company’s products and services.

TK Elevator India - Giving an insight into Elevator Safety Myths

Elevators are considered the world’s most used means of transportation. Each day, elevators collectively transport a volume of people equivalent to the global population, exceeding 7 billion individuals. For countless individuals, stepping into an elevator has become a routine part of life. Nevertheless, numerous myths about elevators persist, despite their everyday use.
Manish Mehan, CEO & MD, TK Elevator India

Common Elevator Myths

The myths about elevator and escalator safety often arise from either recent incidents people have witnessed or from what they read. Many users continue to believe even the most thoroughly discredited elevator myths. Some of the most common elevator safety myths along with the facts to help users ride elevators confidently are:

Elevators are susceptible to freefall - One of the most widespread misconceptions regarding elevators is that they might suddenly fall, like a roller coaster gone bad. There are several safety techniques in the elevator that are intended to prevent freefall. A controlled descent is always maintained through counterweights, safety brakes, safety gear, overspeed governor, and other advanced controls. These safety mechanisms will activate even in the unlikely scenario of a malfunction to stop an unfortunate fall.

Ropes can hold 12 to 16 times the maximum permissible weight. An elevator has firstly traction ropes and secondly safety ropes, the latter taking over the work of the traction ropes in an emergency. This second safety device is backed by another set of safety ropes, which can also take over the complete traction force.

In the event of overspeed or breakage of the suspension, the safety gear holds the car in the guide rails by means of wedges or eccentrics. After the safety gear has been released, the elevator can initially only be moved upwards.

Overspeed governor prevents the car from traveling too fast. If a limit value is exceeded, the drive is switched off electronically and the car is braked to a standstill mechanically. This safety device is independent of other operating parts of the elevator and functions even in the event of a power failure.


An elevator can run out of oxygen if it gets stopped between floors – Elevators, contrary to popular assumption, are not airtight spaces, which would experience reduced oxygen levels if caught between floors. In fact, elevators are outfitted with suitable ventilation systems to ensure a constant flow of fresh air, even if they fail. Furthermore, safety standards include automatic alarms that notify building management and emergency services when a lift becomes stuck, providing timely help and passenger safety. As a result, it is assured that oxygen shortage is not a worry.

A crowded lift will collapse - A common misconception is that elevators can fall due to overcrowding. However, the fact is that a lift has multiple safety mechanisms designed to avert such occurrences. Weight limitations are calculated and prominently communicated to prevent overloading. If the prescribed limit is surpassed, it will come to a halt, thereby eliminating the risk of it falling. So, passengers may feel assured that a lift’s safety mechanisms are strong enough to manage busy conditions without compromising safety.

Elevator doors may slide between floors - It has been noticed that most of the time, elevator doors can unexpectedly open when the lift isn’t aligned with a floor, putting passengers in danger. Modern lift systems, on the other hand, are outfitted with multiple safety interlocks and sensors that prevent such incidents. The doors are programmed to open and close only when the elevator is in level with a specific floor. Elevator doors opening in the middle of a journey are exceedingly unlikely due to superior engineering and strong safety requirements.

Jumping equates to an emergency stop - Some people believe that jumping into the elevator can cause an immediate safety stop. The fact is that elevators have sensors that detect strange motions or vibrations, but their primary duty is to respond to true emergencies or mechanical problems.

Emerging Technologies Debunking Elevator Myths

Elevator companies are embracing cutting-edge technologies to eliminate long-standing misconceptions regarding elevator safety and enhance passenger confidence. Through seamless integration of tailored application programming interfaces (APIs) and mobility solutions with various building management systems, these companies are ensuring optimal adaptability.

The evolution of smart elevators has been remarkable, as they now feature advanced sensors, and connectivity with AI algorithms. This transformation has brought elevators a wide range of capabilities, allowing users to efficiently collect data, identify patterns, offer precise diagnoses, provide actionable insights and predictive interventions. These ground-breaking innovations have the potential to reduce downtime by an impressive 50% and significantly alleviate passenger anxiety by up to 100%. These modern passenger elevators are meticulously engineered to eliminate the possibility of falling, incorporating multiple safeguards in their design.

Securing Elevator Safety

Securing the safety of elevators ensures a cooperative approach involving manufact- urers, building proprietors, and service providers. The crucial aspect of upholding safety is following optimal guidelines during the equipment’s design and upkeep, along with cultivating a safety-oriented attitude among users.

Modern elevators are equipped with numerous safety features, are regularly inspected, and maintained, and are operated according to strict safety protocols. Furthermore, ensuring safety within elevators is a shared responsibility, requiring both operators and passengers to adhere to guidelines and emergency procedures.

Gilco Global: Pursuing Innovations in Safety

By embracing cutting-edge technologies, collaborating with leading solution providers, and prioritizing rigorous safety standards, Gilco Global ensures that their high-speed elevators not only meet the demands of urban infrastructure but also provide passengers with a secure and reliable vertical mobility experience.
Aman Moudgil, Director, Gilco Global

In the ever-evolving landscape of urban infrastructure, skyscrapers continue to reshape city skylines. With the race to build taller and more innovative structures, the demand for high-speed elevators has surged. These elevators, often reaching dizzying speeds to efficiently transport occupants to greater heights, are a hallmark of modern tall buildings.

In this dynamic environment, safety becomes paramount, and Gilco Global stands at the forefront of mobility solutions, ensuring the well-being of individuals using their elevators. Gilco Global can render solutions of upto 10 m/s speed and with advanced control systems for efficient traffic management.

High-speed elevators, capable of reaching remarkable velocities, are essential for quickly transporting occupants to their destinations. However, the emphasis on speed must not compromise safety. Ensuring the safety of passengers in high-speed elevators involves a multi-faceted approach. First and foremost, the design and construction of these elevators must adhere to rigorous safety standards.

As a leading expert in mobility solutions, Gilco Global specializes in elevators designed for a variety of applications, including residential housing, commercial complexes, hospitals, hotels, and industrial facilities. The company’s commitment to safety is particularly crucial in the design and implementation of high-speed elevators in tall buildings, where the stakes are higher, and precision is paramount.

The first pillar of safety in high-speed elevators is cutting-edge technology. Gilco Global leverages technological advancements to guarantee the reliability and stability of their elevators. Through strategic alliances with leading elevator manufacturers maintaining European standards and quality, the company integrates the latest safety features, ensuring a seamless and secure experience for users. Advanced control systems, emergency braking mechanisms, redundant backup systems, robust structural designs, and real-time monitoring enhance safety in its elevators.

Additionally, high-speed elevators are equipped with cutting-edge control systems that constantly monitor and adjust the elevator’s performance. These systems utilize sophisticated algorithms to detect any irregularities or malfunctions in real-time, triggering immediate corrective actions. Regular maintenance and inspections further ensure that the elevators operate at peak performance, minimizing the risk of accidents.

Moreover, high-speed lifts have embraced eco-friendly technologies to minimize their carbon footprint. Energy-efficient components, regenerative braking systems, and smart energy management systems have been implemented to reduce energy consumption and contribute to sustainable building practices.

In the pursuit of innovation, high-speed lifts have also become more interconnected. Integration with building management systems allows for seamless communication and coordination between lifts, ensuring optimum efficiency and passenger flow. Additionally, smart features such as destination control systems and touchless interfaces have been introduced to enhance user experience and convenience.

One key aspect of safety in high-speed elevators is the braking system. In the event of an emergency, the ability to bring the elevator to a swift and controlled stop is critical. Advanced braking technologies, such as regenerative braking systems, are employed to enhance the responsiveness and reliability of the braking mechanism. These innovations not only contribute to passenger safety but also improve energy efficiency.

Emergency response preparedness is another integral aspect of ensuring passenger safety. High-speed elevators are equipped with advanced communication systems, allowing for seamless interaction between passengers and emergency services. In the rare event of a malfunction, swift and coordinated responses are facilitated to guarantee the safety and well-being of occupants.

Maintenance is another key factor in ensuring the ongoing safety of high-speed elevators. Gilco Global’s commitment to customer satisfaction extends beyond installation, with comprehensive maintenance programs designed to identify and address potential issues proactively. Regular inspections, software updates, and preventive measures contribute to the longevity and reliability of their elevators, fostering a culture of safety that goes hand in hand with technological excellence.

Human factors are also taken into account in the design of Gilco Global’s elevators. Intuitive user interfaces, clear signage, and emergency communication systems are integrated to enhance passenger experience and ensure quick response times in case of unforeseen circumstances. In the event of a power outage or other emergencies, backup systems are in place to safely bring the elevator to a halt and open the doors.

Furthermore, the materials used in the construction of high-speed elevators undergo rigorous testing to withstand the stresses associated with rapid vertical movement. From reinforced cables to robust structural components, every aspect is carefully engineered to meet or exceed safety standards.

In conclusion, the innovation in high-speed lifts for high-rise buildings has brought about a new era of vertical transportation. The advancements in technology, safety, sustainability, and connectivity have revolutionized the way we move within these architectural marvels. As we continue to push the boundaries of innovation, high-speed lifts will undoubtedly play a vital role in shaping the future of urban living, offering a seamless and exhilarating experience for occupants.

OTIS Enabling Safe & Smooth Passenger Experience

In the ever-evolving landscape of modern cities with towering skyscrapers, elevator manufacturers are integrating advanced, smart, connected functions and technologies into their elevators for moving people safely and efficiently in the premises.
Sebi Joseph, President, Otis India

The unique requirements of tall structures have transformed elevator designs that improve the passenger experience, enhance the efficiency of elevator maintenance, and prioritize safety. Otis, for instance, has supplied, installed, and has been maintaining high speed elevators in the Statue of Unity in the state of Gujarat, for travel height of 135 meters. The elevators move thousands of visitors to the observation deck every day.


IoT enabled maintenance: Carefully planned maintenance is the key to maintaining elevator efficiency and safety in the long term. The real-time monitoring of equipment performance allows early detection of problems and timely maintenance, reducing shutdowns and downtimes. Modern maintenance solutions help field technicians by combining sensors and cloud connectivity to provide real-time updates and comprehensive performance assessments, and to proactively identify and solve problems before they become disruptive.

Smart infrastructure: Smart, connected elevators are key to the development of urban infrastructure. These digitally intelligent systems are redefining the vertical transportation industry by providing higher levels of reliability and safety through remote and predictive maintenance.


Passenger safety and comfort: The elevators for high-rise buildings are equipped with facilities for handling emergencies. In instances of power outages where elevators might come to a standstill between floors, Automatic Rescue Devices (ARDs) prove valuable. In such a situation, an ARD efficiently brings the elevator to the nearest floor and keeps the doors open until power is restored, avoiding entrapment, and providing passenger comfort and safety.

To complement these safety measures, elevators are equipped with additional features such as Fire Alarm, Intercom, and Emergency Power Operation.

Leading elevator manufacturers like Otis India has the option of integrating seismic sensors specifically designed to detect earthquakes. When the seismic sensor is linked to the elevator controller, the elevator will stop safely at the nearest floor in the event of an earthquake.

Evolving quality standards in India: The quality standards issued by the Bureau of Indian Standards (BIS) have been consistently evolving to meet the growing consumer needs. The recently published Indian Standards for elevators and escalators are at par with the globally accepted standards, keeping passenger safety at the utmost level.