KONE Elevator India is further strengthening its position as a leader in innovation and safety in elevatoring systems, with a focus on the eastern market of India, where it is setting up more customer service centres.

The company has made large investments in the Indian market over the years. In an effort to bring its innovations and services faster to its customers, it has introduced the world’s most intelligent elevator and escalator services, KONE 24/7 Connected Services. With IBM’s advanced analytics engine, the information will be used to enable new services and new experiences to KONE customers and result in fewer faults and faster repairs.

KONE India continues to expand in Eastern Market
Amit Gossain, Managing Director, KONE Elevator India, said, “We are excited to be part of the government’s plan for growth in Eastern India’s infrastructure sector and look forward to providing premium experiences with our advanced products. In the coming years, the country will see an even bigger focus on smart cities and urban development, and our workforce is well equipped to lead this technological advancement and infrastructure development.”

KONE develops and manufactures elevators and escalators with maximized passenger safety and easy inspection, to ensure safe operations at all times. The company’s safety policies are clearly communicated to the employees and sub-contractors to preclude any deviation in any process. Risk assessment and regular safety audits are done at every stage and reinforcing its focus on safety, KONE does not provide collapsible gates.

The company is expanding in the neighbouring countries with its world-class products manufactured at its facility in Tamil Nadu. ”We have entered the Bhutan market, which is a tough market from the strata perspective, and we are certain that our higher connectivity and customer-centricity will deliver customer satisfaction. We are expanding in Bangladesh and Nepal. They are very similar to the Indian market in terms of customer base and outlook,” informed Gossain.

High-rise buildings have a unique set of requirements when it comes to vertical transportation. KONE takes its technology to new heights with innovative solutions. KONE India has installed elevators at ‘The 42’, the tallest residential skyscraper in Kolkata (currently the tallest completed residential building in India). The project is located in Chowringee, the central business district of the city, standing at 252 metres (827 ft) and comprising 61 residential floors. This installation is testimony to the company’s strength in R&D and leadership in elevator innovation. The elevators provided by KONE have various speeds of 5 m/s (4 nos. passenger elevators), 4 m/s (1 no. service elevator), 3 m/s (1 no. goods elevator).
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