IKEA partners with Rhenus ahead of its online expansion in Delhi NCR

IKEA has signed an MoU with Rhenus Logistics to elevate the home delivery experience for customers in the Delhi NCR region. This step aims to support the growth of IKEA's e-commerce expansion and ensure faster and sustainable deliveries to the customers in the region. Located in Gurgaon, the warehouse facility sprawls over 150,000 square feet and is well-connected inbound movements via rail, road, and air. The facility will be nestled within one of the largest and most modern warehouses and industrial parks in the country with top-of-the-line warehouse infrastructure, including cutting-edge storage and material handling systems. This facility that will fulfill hundreds of orders daily will also be generating hundreds of job opportunities, creating a diverse and inclusive workspace, and while building industry-best sustainable practices. Saiba Suri, Country Customer Fulfilment Manager said IKEA is excited to announce its first foot down in Delhi NCR alongside Rhenus. Our collaboration with Rhenus transcends decades.

The warehouse is expected to go live early next year, marking an enhanced customer service and operational efficiency for IKEA in India. Establishing the first fully outsourced central distribution centre for IKEA, seamlessly integrated with electronic data interchange linked to Rhenus' Warehouse Management System for efficient transactions. Vivek Arya, Regional CEO, Rhenus India said, “This new warehousing project in India is not just an expansion of our operations, but a bold step towards a more inclusive and diverse global presence.”