The new office was inaugurated by Dacheng Zhu, Representative of the Chairman of the Board & Executive Director of the Board, Sany Group, Dheeraj Panda, COO (Sales, Marketing & Customer Support) Sany Bharat and Shashank Pandey, Business Head of Excavator & Motor Grader, Sany Bharat along with senior leadership team. The Kolkata office will cater to the entire West Bengal & Sikkim. Moving ahead, Sany Bharat will adopt the 4s model to enrich customer experience and capture new markets with optimum operational efficiency.
Dheeraj Panda, COO (Sales, Marketing & Customer Support) said, “Providing the best retail experience to our customers has been our endeavour, which we have put into action by opening 4S offices in key locations across India. Kolkata has been a strategic market and we have seen our customer base increase here to an impressive figure thanks to the steadfast support and hard work put in by team Sany Bharat.” Elaborating the need for such a set up, he added, “The new 4S office in Kolkata is a significant step towards embracing new concepts in the retail space so that we can rise above the expectations of our customers. Likewise, we will continue to surge ahead on the path of innovation, be it in manufacturing the best-in-class equipment or catering to the needs of our stakeholders.”
“We are delighted to open a 4S office in the culturally vibrant city of Kolkata. This is a modern age office which shall be operated directly by Sany Bharat and has the potential to expand our footprint in this region and enhance scalability options. We are confident about making inroads into untapped market in West Bengal too and replicate the success we have had in other states across India," said Shashank Pandey, Business Head of Excavator & Motor Grader, Sany Bharat.