Schwing Stetter: Connecting with customers

V.G Sakthikumar, Managing Director, Schwing Stetter India
“We act on the premise that ultimately it is the customer who decides on the quality of the product.” V.G Sakthikumar, Managing Director, Schwing Stetter India

Way forward for the Excavator market of India
The cost of raw material which is burdened with import duty and Covid restrictions have taken a toll on the manufacturing sector. But the market has gained a positive traction since 2021 and has followed suit with promising growth projections in the upcoming years. Metro rail projects and highway projects that are ongoing and starting in different parts of the country are the main demand drivers, while the mining sector has always been a steadily growing sector with huge demand driving the excavator machines.

Recent improvements and advancements in Schwing Stetter machines
We have inducted multiple working modes in our products to fit the requirement of various application of excavators. Specially designed buckets are available for SCHWING-XCMG excavators that provide maximum output without any time wastage which increases fuel efficiency and decreases fuel consumption.

Our XE215i-K LC excavator is fitted with the nine-roller mobility feature which increases the machine’s grip and traction, making it the best option in the market for application in challenging geographical terrains.

Our dedicated R&D department has been working on bringing out electric excavators, which are now in the final stages of development. SCHWING-XCMG has invested in plans to bring in a range of electric mini excavators with smaller tonnage capacity, which will perform without any compromise on productivity. We also plan to implement the same in the higher tonnage class of excavators.

The mix of reinforced and high strength steel with minimal overlap of materials has provided our machines with reduced energy usage in operation, along with high strength and zero weight increase. Carbon fibre, which is a high-cost material, has a lot of potential in this sector and is part of our future plans.

Schwing Stetter: Connecting with customers

How Schwing Stetter is connecting with customers
SCHWING Stetter India’s motto of always staying “connected to the customer” is our main solution when it comes to dealing with reducing wear and tear troubles. Our maintenance and service teams are conducting regular machine check-ups for our customers while providing educational tips on the merits of ontime maintenance of crucial joints and wear and tear parts to get a higher life of materials in the machine. We also use high-quality rubber for increased protection of the components that undergo higher wear and tear.

Challenges
The major challenge in the industry is the price of raw materials and import cost which has been a persistent issue in the manufacturing sector for a significant period now. Nevertheless, SCHWING Stetter India is predominantly focused on providing the best for the customer without any compromise in the quality.
NBM&CW November 2022
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