How is Kale Logistics Solutions ensuring reliable and cost-effective solutions that serve a broader community?Kale Logistics Solutions is an innovative organization built on a foundation of deep industry knowledge and technical expertise. Kale has been developing technology-driven solutions that have transformed the face of the logistics industry worldwide. Our aim is to serve the broader community at large and our solutions are designed to encompass grassroot organisations and industry leaders alike. We support businesses, particularly SMEs, with an efficient and comprehensive global logistics network that can serve a larger international customer base while reducing trade barriers. We have made technology accessible, affordable, and adaptable for the entire logistics industry.
Kale Logistics Solutions introduced the concept of ‘cargo community systems’ a decade ago when the world was not aware of it. We developed the first digital trade corridor between India and Netherlands. In 2019, we set up the first Air Cargo Community System in North America, and in 2022, we became the first organisation with a ready Maritime Single Window Solution, well-ahead of the mandated deadline in January 2024. We have been at the top of the game through our initiatives and solutions. We have gone beyond tech conceptualisation to developing tech use cases, and their effective adaption into everyday operations.
How is technology catalysing growth of the logistics industry?The logistics industry has been a laggard in tech adoption, while other industries have leapfrogged on the digitisation bandwagon. The pandemic was the turning point for the industry to either go the tech way or depreciate. Now the industry is changing its mind-set of technology as a luxury to a necessity.
We have seen significant benefits like data harmonisation, trade transparency, supply chain visibility, cost reduction (with elimination of manual and duplicate jobs that are prone to errors), higher cargo throughput with single windows and real-time cargo updates, lesser truck congestion with advance cargo information, and many more. The global logistics industry constitutes 27% of the GDP and is projected to grow by 6% in the next 5 years.
Technology has acted as the force multiplier in strengthening Single Window solutions. Deep Technology interventions like ABCD: Artificial Intelligence, Blockchain, Connected Community and Digitalisation, which are translating the Single Windows beyond IT platforms to service Industry 4.0.
Artificial Intelligence and Machine Learning: AI has the potential to disrupt the Logistics industry by bringing a quantum jump in productivity, lower costs and even benefit a new generation of employees. It is actively used to build predictive capabilities for shipment delays, varying climatic conditions, and reactions to the products. AI-based geo-fencing allows truck drivers to send dock-in requests from mobile apps to airports and ports to avoid wait times and congestions at the gate. Similarly, using the power of Machine Learning (ML) to convert documents to EDI messages like AWB to e-AWB. The Digital Platform enables agents to directly submit information to airlines for the Master Air Waybill (MAWB) and House Air Waybill (HAWB) in conformance to airline requirements.
Blockchain for exchange of critical information & documents: Blockchain technology takes the form of a distributed ledger that records transactions between entities securely and permanently. By virtue of ‘sharing’ databases between multiple entities, blockchain effectively cuts out the middleman, such as a trusted third-party intermediary, who otherwise would have been required to verify, record and coordinate transactions in the past. This moves from a centralized to a decentralized and distributed system, as facilitated by blockchain, without a doubt, liberating data from the safeguarded silos of the legacy systems.
Connected Community promoting sustainability: The unified platform being completely Cloud-enabled brings “democratic” usage of technology across stakeholders, building capacity for SMEs to embrace technology at a fraction of the earlier costs.
Digitisation: Digitisation is now become mandatory. Document exchange can be executed within a few minutes as against a few days earlier. The other benefits are better customer service, fully automated sales, end-to-end tracking, document management, complete cargo visibility, and arrest revenue leakages with automated accounting and invoicing.