To enable wider application scope and deliver higher volumes, and thereby assure contractors of higher plant optimization so that they can derive more profitability from their machines, manufacturers are incorporating enhanced features in their concrete pumps.
“Based on the nature of applications that our rock valve pumps are likely to undergo, we have made changes in the fitment of the power packs for delivering higher fuel efficiency leading to lower cost of operation and optimization of the pump. Changes have been made in the diameter and length of the pipeline so as to make the pumps better adapted to varied pressure requirements and the volume they need to deliver.”
Schwing Stetter India offers trailer pumps in the range of 35-400 hp. Schwing truck mounted concrete boom pump S17, S20, S36X and S43 SX concrete boom placers through varied chassis offerings of Tata, Ashok Leyland and Mahindra. It is augmenting its production capacity at its Irungattukottai, Sriperumbudur, Kancheepuram facility, and has patented its new hydraulic tanks. To cater to the requirements of ready-mix concrete, the company is promoting its truck-mounted mobile concrete pumps, even though demand for this solution is still modest, but growing.
To strengthen its customer service, it is increasing its current 400 service personnel and has developed a new customer relationship management package. “Our machines have enhanced digitization through IoT, such that varied operating parameters can be monitored and the data stored in the cloud-based system for analysis, for preventive and predictive maintenance of the machines,” informs Sakthikumar.
He adds, “The i-Pump technology Concrete pump makes transfer and placement easier and faster for casting of civil structures. It also reduces manpower requirements at the site and also avoids human errors in the process. This altogether makes the i-Pump technology machines very economical to run and are environmentally friendly.”
KYB-Conmat offers total solutions, according to Verma, right from the point of sales till the project completion. “This has enabled us to get repeat customers than the market standards. We have much higher repeat customer rate than the market standards. Our service support desk is technically qualified with service professionals who are experienced in construction equipment erection, commissioning and service.
KYB-CONMAT offers best customer support in understanding and resolving the KYB Conmat machinery related problems immediately. Multiple nodes are used for providing solutions online for any plant software related problems. Immediate solution can be given depending on the nature of the problem. Our team provides online support from 9 Am to 7 Pm for software related problems and other service 24x7 over phone. If necessary we assign qualified service engineers to the plant, after understanding the nature of the problem.”
The advanced concrete pumps are well likely to enhance productivity and lower operating costs. However, it is vital for manufacturers to offer proactive product support for higher utilization of the equipment.