The implementation of automation in logistics enhances operational efficiency by focusing on capacity utilization and reducing unnecessary trips and kilometers required to move goods to their intended destinations. These efforts not only reduce fuel consumption but also reduce the carbon footprint due to lower emissions. And that creates a sustained and constructive environmental impact.![]()
Dhaval Thanki - VP - Asia Pacific & MEA, LogiNext
Automation is becoming increasingly important in India's logistics sector, driven by the need for better operational visibility, reduced delivery costs, and improved end customer experiences.
Automated solutions help in two ways: by digitizing operations and optimizing various aspects of the delivery process. Digitization improves accuracy, customer service, and scalability, while optimization improves the effectiveness and efficiency of the delivery process, leading to reduced costs and improved delivery times. Automation also opens up new avenues for revenue growth and expands opportunities to engage with end-customers.
The implementation of automation in logistics significantly enhances operational efficiency by focusing on capacity utilization and reducing unnecessary trips and kilometers required to move goods to their intended destinations. These efforts not only reduce fuel consumption but also reduce the carbon footprint due to lower emissions. As a result, automation can have a sustained and constructive environmental impact.

Automation is transforming the logistics industry in many interesting ways, with on-demand deliveries being a prime example.
Food deliveries, grocery deliveries, and quick commerce all rely on heavy automation to streamline their delivery lifecycles and enhance efficiency. The entire process, from receiving the order to finding the right delivery option, assigning the order to the identified delivery channel, and ensuring delivery of the order to the customer, is all automated and occurs in real-time through logistics automation systems.
E-commerce companies leverage Automated Planning to plan and assign orders received till a certain cut-off time every day based on various parameters. This ensures that the right orders are assigned to the appropriate delivery vehicles with relevant capabilities, such as vehicles with cold storage capabilities for cold items.
Moreover, Automated Planning optimizes capacity utilization and delivery time, ensuring that companies can deliver products on time at the lowest possible delivery costs. Overall, automation is revolutionizing the logistics industry, making deliveries more efficient, reliable, and cost-effective.

Areas such as operations planning, customer service, and data reporting have become more interesting, leading to the opening up of more job opportunities in the logistics sector.
The implementation of automation in logistics has not only improved the industry's operations but has also created exciting and sophisticated job opportunities. These new job roles require individuals who can implement and use the latest automation technologies, thus motivating people to upskill and upgrade their existing roles.
Automation has made certain areas of logistics more interesting and created opportunities for people to work in operations planning, customer service, and data reporting. This has helped improve the quality of jobs in the logistics sector and made work more enjoyable for those in the industry.
The impact of the National Logistics Policy on the adoption of automation in the logistics sector is very encouraging.

One of the major obstacles in the adoption of automation in the logistics industry is change management.
Many people in the logistics industry have been accustomed to manual processes for years, making it challenging for them to adapt to new automation technologies. Although automation can make their jobs easier and more efficient, it can be difficult to drive the necessary mindset change. However, attitudes are improving, and people are beginning to understand that automation is not a threat to their jobs but rather a tool that makes their jobs more enjoyable and productive.