Talking about Excon he said, we are participating at the show to expand our reach and to find new customers and opportunities. We are optimistic that the event would help us build strong relations with existing and prospective customers. This year, we would display various models of latest technology reinforcement machinery and material handling solutions like-Tower Cranes, Man & Material Hoists, Material Hoists, Rope Suspended Platforms, Bar Bending and Cutting Machines.
Stating further he said, our equipment are appreciated by our customers for the high quality, for the sturdiness of design, reliability of performance and for the value it creates for our esteemed customers in infrastructure and construction industry in India and abroad. The superior quality of construction machines is the prime reason for our diverse client satisfaction. We follow a stringent quality control process in product testing till the customer is delighted with our contribution in every creation he makes.
Speaking on company’s various manufacturing facilities he stated, our state-of–the-art manufacturing facilities at Kalwa (New Mumbai) & Atgaon (Mumbai Nasik highway) are fully equipped by world-class manufacturing facilities to manufacture an array of construction equipment. The site is armed with various latest and advanced technology process machineries, which helps us to manufacture competitive products and covers all the necessary safety features along with durability and sophistication. Seeing only, would make you believe this promise to deliver, deliver the best.
Recently, we have started manufacturing the latest technology flattop tower cranes at our China’s new production facility in Guangzhou. The new plant is manufacturing various models of Tower Cranes, from 6 ton to 50 ton capacity of Stationary, Inner Climbing and Luffing crane models. Producing the cranes ourselves will make Spartan price competitive and most importantly we will control the quality. There is acute price competition on assurance of timely deliveries to contractors as everyone is trying to make sales and have margins amidst falling demand. We will try to maintain a ready stock of 5-6 cranes at our Mumbai plant which can be delivered immediately on order. The manufacturing of cranes and maintaining inventory are also being done by Spartan with future projection for sunny days when there will be substantial growth in demand of cranes in India.
The other new world-class manufacturing facility at Atgaon (on the Mumbai-Nasik highway) has started production of Rack & Pinion Passenger Hoists – Single and twin cages of 1, 1.5 and 2 ton capacity.
On Spartan customer support system he said, we have a wide network of offices across India where we have local marketing and service engineers to cater customers in those regions. Our commitment in after sales service is re-emphasized by totally dedicated After Sales & Service department with expert engineers & staff. Recently, we also have formed a separate “Customer Delight Team” to constantly evaluate and analyze the customer needs and thereby providing solutions, to maintain the performance of their machines.